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Apply online for over 60's bus pass

A new online process has been set up to allow people aged 60 and over in West Lothian to apply for a free bus pass.

20 July
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The process will enable customers to apply for a 60+ National Entitlement Card (NEC), often referred to as an over 60s bus pass, via the MyWestLothian portal. The 60+ NEC allows people aged 60 and over to travel on buses for free as part of the Scottish Government's transport policy. West Lothian Council also offers discounted rail fares to NEC cardholders travelling from West Lothian Stations on ScotRail train services

Customers will need to register for a MyWestLothian account in order to be able to apply for their 60+ NEC online. To register for MyWestlothian visit: https://my.westlothian.gov.uk/article/22088/MyWestLothian-Login-Register

Once registered customers should then visit https://getyournec.scot/ to fill out and submit their application for a new 60+ NEC.

At this stage customers will require the following to help them progress their application:

  • A device with a camera or a webcam (laptop/tablet/phone)

AND

  • A photocard driving licence OR a passport OR a Yoti account (verified digital identity account).

Further information on how to apply for a bus pass can be found via the West Lothian Council website: https://www.westlothian.gov.uk/article/34295/How-to-apply-for-a-bus-pass

Executive councillor for development and transport Cathy Muldoon said: "At a time when face to face, physical interaction is limited due to restrictions surrounding the coronavirus, this new process will allow customers to complete applications from the comfort of their own homes. Customers will be able to apply for a card at a time that suits them, without having to travel to a council office to do so."

Executive councillor for development and transport Cathy Muldoon said: "At a time when face to face, physical interaction is limited due to restrictions surrounding the coronavirus, this new process will allow customers to complete applications from the comfort of their own homes. Customers will be able to apply for a card at a time that suits them, without having to travel to a council office to do so."

If customers do not have digital access then the council will continue to offer support to apply for a NEC via local CIS offices where a member of staff will be able to help you. Please note this process will not be in place until the council is able to re-open its front facing offices following appropriate national guidance in relation to Covid-19.

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