| Date | Colour | Location | Issues | Return By |
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Our collection team can work until 8pm therefore please do not repost any missed collections until after this time.
Should the above information still not result in a resolution, please let us know using the Report a Missed Bin Collection online form.
Please note: Bins which have not been presented on the correct day, missed due to a customer presentation issue or have been contaminated will not be collected until the next scheduled collection date. Please leave any un emptied and un stickered/untagged bins at the collection point for 48 hours after the scheduled collection should have taken place.
Please remove any straps or locks securing your bin prior to presentation.
Roadworks impacting collections
Road closures can cause disruption to your bin collection services. Due to their nature they vary depending on the scale of works and the methods that the contractor uses to undertake their work. You should present your bins for collection at the nearest point which can be accessed by our refuse collection vehicles. This is either outside of the closure section itself or in a designated location that the contractor has provided for access to be maintained.
Please note: We will not return for any bins which are not outside this area as it is the residents responsibility to ensure that they are accessible for our crews to uplift them.
How will I be notified about disruptions to bin collections?
Any disruptions to normal bin collections will be listed in the table above.
In the event of severe weather any changes to the service will be notified here, via Facebook, Twitter, email alert and local media.
How are collections prioritised during a disruption?
Our priority uplifts during a period of disruption to collections are grey bins, followed by brown, blue and then green.
During severe weather our collection vehicles will experience the same issues as any other vehicles and they may not be able to access streets to empty containers and bins.
Please present your bin on your normal collection day and leave it out until it is emptied.
If necessary, we will put in place alternative arrangements and give advice on these pages about how you should deal with your waste.
You can check your blue, grey, green and brown bin collection calendars.
What can I do in the event of a disruption?
Should you wish to dispose of your recycling or waste during a disruption to bin collections you can take items to your local recycling centre.
These are located in: Broxburn, Blackburn, Linlithgow, Oakbank in Livingston, and Whitburn.
You can also help by sharing information with your friends, family and neighbours.
